Frequently Asked Questions
Find Answers To Common Questions
What is the difference between a flue gas water heater and a forced exhaust gas water heater?

A flue-type gas water heater generally relies on natural draft to discharge combustion gases, while a forced exhaust model uses a fan to actively exhaust flue gases.

Forced exhaust systems can provide greater flexibility in installation and combustion management, but installation must follow the requirements of the specific model and local regulations.

How do I choose the right gas water heater?

The right gas water heater depends on several factors:

  • Gas type: LPG or Natural Gas
  • Required hot-water flow
  • Number of users
  • Water pressure
  • Gas pressure
  • Installation location
  • Indoor or outdoor installation
  • Venting requirements
  • Local regulations
  • Required certification

For example, a small household may require a different capacity from a large family or commercial application.

If you tell us your country, gas type and required water flow, we can recommend a suitable model.

Are you a manufacturer or trading company?

We are a professional manufacturer specializing in water heaters and gas appliances, with OEM and ODM capabilities.

We provide product development, customization, manufacturing, quality control, packaging and after-sales technical support for international brands, importers and distributors.

Do you provide OEM and ODM services?

Yes. We support both OEM and ODM projects.

OEM services can include:

  • Logo and branding
  • Product color
  • Housing design
  • Control panel
  • Packaging
  • User manuals
  • Product labels
  • Electrical specifications
  • Gas type and configuration

For ODM projects, our engineering team can work with customers to develop customized products according to target-market requirements.

What is your packaging and shipping capability?

We offer flexible packaging options including corrugated box, color box, and gift box – with full private labeling available. Our logistics team coordinates reliable shipping to major ports worldwide, with efficient order processing and real-time tracking support.

What is your production capacity and lead time?

With our intelligent production lines and Taiming Industrial Park facility, we maintain a monthly production capacity of 20,000 units. Standard lead time is 20-35 days for bulk orders, depending on order quantity and customization requirements.

What is your quality control process?

We follow a strict 7-step quality control process: incoming material inspection, in-process quality checks, 100% leak testing, combustion testing, performance calibration, final visual and functional inspection, and traceability serial number assignment. Every unit is tested before leaving our factory.

Do you provide samples before bulk orders?

Yes. We welcome sample orders for quality verification, market testing, and certification purposes. Sample lead time is typically 14 days. We also offer virtual factory tours for qualified partners.

What is your Minimum Order Quantity (MOQ)?

We offer flexible MOQ to accommodate both startups and established brands. For standard models, MOQ is typically 100 units. For fully customized ODM projects, MOQ may be higher – please contact our sales team for specific requirements.

What OEM/ODM services do you offer?

We provide comprehensive OEM/ODM services including private labeling, custom packaging, capacity and specification customization, panel design options (powder-coated steel or tempered glass in various colors), heat exchanger material selection, and custom branding. We support you from concept to mass production.

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